|The primary reason for automated food service is actually to benefit consumer preference. Research has shown that customers are increasingly appreciating order accuracy and efficiency from the interaction of touch screens. aIt gives them the freedom to order what they want in confidence, without fears of miscommunication or being rushed.
Another key benefit to automated food services is for cost-savings. As labour rates and other costs increase, facilities are looking at ways to reduce operational costs. Peripheral costs in training, sick days, hiring, are also mitigated.
For your staff, automation removes repetitive tasks and streamlines communication, resulting in reduced stress in the workplace. Touch screens require only a small footprint, yet can handle high volumes of orders during rush or seasonal busy periods.
Combined with our business experience, strategic partnerships, we help you achieve the full picture.
We deploy Self-Service solutions for:
- Large franchises
- Worksites and Camps
- Lodges & Hotels
- Small-franchises and independent restaurants
The Cost to Being a Leader is Upfront. The Benefits are Immediate and Long-Term
In addition to increasing overall efficiency, you also gain branding advantages.
Your automated displays are more than point-of-sale. When not in direct use, they are acting as a virtual advertising and marketing rep. When in direct use, they never fail to offer customers upsells or forget to advertise upcoming promotions. Just having these interactive kiosks signals to your customers that your company is advanced and is investing in their infrastructure and recognizing customer needs.
Mobile Evolution - Ordering, Order Confirmation and Delivery
Mobile payment is becoming common practice, and increased adoption of wearable technology will allow customers to be able place their order, by phone or via touchscreen, confirm their order, and then get notified that it is ready.
By freeing up time and space, we actually open up more time for relationship with the customer. There are concerns that automation is impersonal, but engaging a customer should be more than taking their order. With increased order accuracy, reduced wait times, and efficient communication - the customer is more receptive to company messaging and having a conversation with your staff.
It comes down to their experience and enjoyment - and allows you to focus on what matters most. There is a cost to be a leader, but there are huge benefits - and savings.
Reduce labour costs
- No sick days
- No training
- No turnover
- Only uptime
- Increase efficiency of ordering
- Increase profits through advertising and upsells
- Keeping up with the consumer
- Pace of change
- Perceptions have changes
- One click of an app
- Customer have access to information to control their lives
- They expect you to evolve and give greater convenience
- Make customers lives, easier, more convenient, and more enjoyable
- Embrace change and trends
- Offer a better experience
Get the Strategic Support for Your Business
Call Us 1-877-873-1784